AINOPOL Unified Command and Dispatch Center: Enables Full-Domain Emergency Response on Campus

At 2:20 p.m., in the District Education Bureau Emergency Command Center.

On the large screen, the real-time status of more than 80 schools across the district was clearly displayed. Duty officer Xiao Chen had just poured a glass of water when a red alert popped up in the upper-right corner of the screen: Emergency SOS alarm from No. 18 Middle School.

With one click of the mouse, the view switched instantly: in the corner of the No. 18 Middle School playground, several students had gathered, and the image was slightly shaking – someone had pressed the emergency call button on the SOS station. Immediately, the system automatically brought up the video feed from the school’s security room and established a two-way intercom with the scene.

“Security Room of No. 18 Middle School, please respond. An alarm has been triggered at the southeast corner of your playground. Please check immediately!”

“Received, received! Patrol security is on the way to the scene!”

Xiao Chen did not stop there. He quickly launched a “multi-party video conference” on the system interface, sharing the live feed with the local police station, the 120 emergency center, and the district education bureau’s responsible leader. Seconds later, the police officer joined the video call, and the 120 dispatcher began monitoring the situation.

On the screen, security had arrived at the scene – a student had collapsed due to a sudden illness, and classmates had pressed the SOS button in panic. The security staff maintained order while waiting for rescue. Three minutes later, the ambulance arrived. Medical staff had already grasped the on-site situation via the video conference, ensuring efficient and orderly treatment.

From the moment the alarm was triggered to the arrival of rescue services, the whole process took less than ten minutes. And Xiao Chen at the command center never left his seat.

This is the AINOPOL Unified Command and Dispatch Center built for education bureaus. It connects all campus SOS stations, security rooms, principal’s offices, as well as emergency departments including public security, healthcare and fire-fighting onto one single network – an “invisible bond” in normal times, and a life-saving “emergency hub” at critical moments.

In the past, when an emergency occurred at a school, information was usually passed along as follows:

Layer-by-layer reporting delayed rescue: Security discovers the situation → reports to the principal → principal reports to the education bureau → education bureau contacts relevant departments – by the time the chain is completed, the golden rescue time has passed.

Fragmented and inefficient multi-line communication: The education bureau, school, police station and hospital made separate calls, leading to fragmented information with no full picture for anyone.

Blind command with limited visibility: Leaders at the education bureau were anxious but had no clear understanding of the scene, making decisions based on assumptions.

The AINOPOL Unified Command and Dispatch Center for Education Bureaus was developed precisely to solve these pain points – with flattened command, visualized dispatch and multi-department collaboration, enabling emergency response to outpace time.

Flat command: One-click direct access to campus sites, eliminating hierarchical reporting and seizing the golden rescue time.

Visualized dispatch: Automatic pop-up of live scenes upon alarm, enabling evidence-based decision-making and precise command.

Multi-department collaboration: One-click connection with public security, fire control and health authorities, realizing barrier-free cross-department linkage.

Full-process closed loop: Complete records from alarm reception to disposal and archiving, supporting full traceability and review.

Uninterrupted service: Automatic call forwarding for missed connections, multi-level assurance and full coverage of emergency communications.

This system delivers great value not only for emergencies but also in daily operations:

One-click policy & notice distribution

Opening notices for the new semester, epidemic prevention requirements, suspension and resumption instructions – all can be released to all schools in the district via emergency broadcast with one click, without layer-by-layer forwarding.

Routine remote inspection

Duty officers can access live feeds of public areas in any school at any time to inspect campus security and issue timely alerts when problems are found.

Intelligent on-duty scheduling management

Built-in scheduling and reminder functions provide a clear view of duty rosters for the bureau and schools, ensuring seamless shift handovers.

Empowered by AINOPOL, an increasing number of education bureaus are building a modern command and dispatch system featuring “one network for the whole district and one-click emergency access”.

Duty officers can “visit” every corner of every campus from the command center.Upon alarm activation, video, intercom and broadcast start synchronously.Public security, fire control and health authorities collaborate efficiently as one team.Every emergency is handled most effectively in the shortest time.

AINOPOL Unified Command and Dispatch Center for Education Bureausstays ahead of time in emergency response and strengthens the protection of campus safety.