A Must-Read for the Hotel Industry!Order 82/151 Issued – How to Achieve Compliance?

Providing public WiFi in hotels is not as simple as setting a password.In accordance with the Cybersecurity Law of the People's Republic of China and Order 82/151, hotels must implement real-name user authentication and retain Internet access logs for at least 6 months.

In recent years, public security authorities across many regions have carried out special inspections on hotel WiFi real-name authentication.Non-compliant hotels face warnings, fines, and even suspension for rectification.How can hotels meet these requirements? AINOPOL’s solution provides a clear path.

Legal Basis for Real-Name Authentication

Order 82/151 sets clear compliance requirements for Internet services in public places such as hotels:

Users must complete real-name authentication before accessing the Internet

Internet access logs must be retained for more than 6 months for traceability

Overseas guests (holding passports, Mainland Compatriot Permits, Hong Kong & Macau Permits, etc.) are also subject to real-name authentication

AINOPOL Real-Name Authentication Solution

Real-Name Internet Access Authentication to Block Illegal Devices

“Real-name Internet access authentication blocks illegal devices from connecting to the network,eliminating illegal profit-making activities such as pinhole cameras at the source.”

The WiFi authentication system identifies and blocks unverified devices, establishing a security barrier at the network entry point.

PMS Integration for Full Coverage of Domestic and Overseas Guests

“After integrating with the PMS, not only domestic guests but also overseas guests can access the Internet via real-name authentication.”

By connecting the hotel WiFi authentication system with the PMS (Property Management System),guest identity information registered during check-in is automatically synchronized to the network authentication system,eliminating the need for repeated manual input.

The system also supports real-name authentication for overseas guests using passports, Mainland Compatriot Permits, and Hong Kong & Macau Permits, ensuring full coverage of all guests.

Log Retention for Over 6 Months

“Retain logs for more than 6 months to comply with Order 82/151 and prevent professional claim extortion.”

The system automatically records user identity information, online duration, access records, and more,and retains such data for at least 6 months as required.This satisfies public security inspection requirements and serves as evidence to prevent professional claim extortion.

Supporting Security Capabilities

In addition to real-name authentication, AINOPOL’s solution provides the following security features:

Data Privacy Protection: IPS intrusion prevention and AV antivirus functions effectively guard against hacker intrusions into hotel management computers to steal guest information.

Network Attack Defense: Resists various internal and external network attacks and links with the TV system to prevent EPG page tampering.

IP Telephony Security: Implements anti-fraud calling mechanisms at the network egress to ensure the security of the communication system and property.

Added Value of the WiFi Authentication Page

Real-name authentication is not only a compliance requirement but also a marketing gateway.

“The WiFi authentication page serves as a marketing portal to guide non-members to register with one click for efficient conversion,greatly reducing membership acquisition costs and improving customer retention.”

Hotels can design a membership registration process on the authentication page,allowing guests to register as members with one click while completing real-name authentication,achieving both compliance and marketing goals.

Prevention of Professional Claim Extortion

In recent years, professional extortionists have targeted loopholes in hotel real-name Internet access systems,collected evidence, reported to regulators, and demanded administrative fines or private settlements.Standardized real-name authentication and log retention are effective measures to prevent such risks.

Hotel WiFi real-name authentication is not a formality, but a legal obligation.Through PMS integration, real-name authentication, log retention, security protection and other supporting capabilities,AINOPOL’s solution helps hotels meet regulatory requirements including Order 82/151,while mitigating risks from professional claim extortion.