Hard to achieve hotel real-name authentication and log compliance?The Dream Series Secure Optical Gateway handles it all.
AINOPOL – Provider of All-Optical Converged Solutions.
The root cause of hotel penalties is not whether real-name authentication is enabled, but whether authentication records are linked to network logs. The separation of authentication and logs is the main reason hotels get penalized.
The Dream Series natively binds the two together, supports automatic PMS data synchronization, enables one-click export of 180-day logs, and lets hotels pass public security inspections with total ease.
Adopting session binding technology, the Dream Series attaches guest identity information to every internet access record. No manual data matching is needed during inspections — a complete evidence chain can be exported with one click.
Most hotels purchase authentication systems and log storage devices separately. Authentication records only contain phone numbers, while logs only record IP and MAC addresses, with no automatic correlation between the two.
When inspectors require proof of which websites a guest using a specific phone number has visited, hotels can only manually align timestamps — a time‑consuming process with no guarantee of accuracy.
Why Authentication and Logs Must Be Integrated
Article 24 of the Cybersecurity Law of the People’s Republic of China stipulates that network operators shall not provide services to users who refuse to submit real identity information.
Article 7 of Ministry of Public Security Decree No.82 requires recording and retaining user login/logout time, accounts, internet addresses or domain names.
This means hotels must not only collect authentication information, but also associate it with internet behavior logs.
Having authentication without complete logs only creates superficial compliance. Hotels cannot prove the data is authentic, untampered, or retrievable on demand.
The April 2026 official notice in Dezhou clearly prohibits network services via public shared accounts or fixed passwords, mandating real identity verification instead.
Integrated authentication and log auditing has become an inevitable requirement for regulatory compliance.
Hotels are often penalized not for lacking real-name authentication, but for unlinked authentication records and network logs — the phone number used for guest authentication cannot be matched with the IP address in internet logs.
The design goal of the Dream Series: bind authentication data and behavior logs from the moment they are generated, forming an untampered data lineage.
Three Compliance Risks Caused by Separated Authentication and Log Systems
How the Dream Series Achieves Integrated Authentication and Log Management
A variety of authentication methods easily adapt to all types of guests and fully meet real-name compliance requirements.
Diversified authentication methods deliver full coverage for all guest groups. It supports hassle-free options such as SMS verification and WeChat mini-program authentication, enabling guests to connect to Wi-Fi quickly without waiting.
For foreign guests, it provides an authentication mode of room number + last six digits of travel document (e.g., passport), perfectly solving internet access difficulties for overseas visitors and helping hotels expand potential membership resources.
Meanwhile, the system directly connects to core hotel data such as check-in records and room numbers to enable scenario-based authentication. Guests can complete verification with one click without filling in additional information, greatly upgrading user experience.
It strictly implements real-name regulations and covers all authentication scenarios. Both domestic and foreign guests can complete real-name registration through corresponding methods, fully complying with the Cybersecurity Law of the People’s Republic of China and eliminating compliance risks at the source.
Complete Log Fields & 180-Day Rolling Storage
Dream Series logs mandatorily include complete fields:MAC address, IP address, authenticated account (linked to ID number), Session ID, protocol type, destination IP/port, accessed domain name, start and end timestamp, and traffic bytes.
Comprehensive log retention and traceability enable hotels to stay fully prepared for regulatory inspections. The system automatically stores full-process data including user authentication logs and operation logs, covering key information such as authentication time, authentication method, user identity (room number, ID document information), and operation behaviors.
It supports multi-dimensional query, filtering and export by time, user type and operation type, precisely meeting strict requirements for network real-name registration and security audit specified in the Counter-Terrorism Law and Ministry of Public Security Decree No.151.
The entire log storage process is fully automated, requiring no manual intervention or manual sorting. Standardized audit records are generated effortlessly to cope with on-site and remote inspections by public security, cultural tourism and other authorities. It completely avoids heavy penalties caused by missing or non-compliant logs. With solid compliance assurance, hotels can operate with confidence and focus on improving service quality and guest experience.
After deploying the Dream Series Secure Optical Gateway, hotels no longer need to worry about PMS docking, log storage or report export. The system automatically completes identity synchronization, authentication binding, log recording, rolling storage and one-click export.
Before deployment, a chain hotel needed one week in advance to organize logs for inspections. After deployment, the store manager can export standard reports in just 3 minutes and pass the inspection on the spot. Labor costs are reduced by 80%, ensuring a one-pass inspection result every time.
Differentiated Deployment Solutions
Newly-built Hotels
Adopt Passive Optical Network (POL) + Fiber-to-Room deployment in one go.Deploy the optical gateway in the equipment room, install passive optical splitters (no power supply required) on each floor, and deploy integrated terminals in guest rooms.
A single optical fiber carries Wi-Fi, TV, telephone and room control services simultaneously, cutting structured cabling costs by over 60% and reducing core equipment quantity by 50%. According to the F5G All-Optical Digital Hotel White Paper, this architecture reduces energy consumption by more than 40% compared with traditional solutions and enables lean one-person-one-hotel operation and maintenance.
Old Hotel Renovation
Adopt optical network renovation solution.Guest room integrated terminals support optical/Ethernet dual uplink compatibility, working directly with existing network cables without rewiring or pipe routing.
Replacing the terminal in each room takes only 10–15 minutes and can be arranged while guests are out. The main gateway replacement in the equipment room can be finished within 30 minutes in the early morning, achieving renovation without business suspension.
FAQ
Q: Can the original 100Mbps network cables in old hotels still be used?A: Yes. Dream Series integrated terminals support optical/Ethernet dual uplink and can work directly with existing network cables. Smooth upgrade to fiber is available anytime in the future.
Q: Logs are stored locally; how to export them during inspections?A: Remotely log in to the optical gateway via the EAAS cloud platform and export standard-format reports with one click, no need to enter the equipment room.
Q: Will the built-in security engine affect internet speed?A: Adopting hardware acceleration, the latency for 128-byte small packets is less than 5 microseconds, bringing zero perception impact to guests.
In accordance with the Announcement on Strengthening Cybersecurity Governance of Public Wireless Internet Access Venues issued by Lingcheng Branch of Dezhou Public Security Bureau in April 2026, public Wi-Fi venues must implement mandatory security technical measures including internet real-name authentication, behavior auditing and log retention for no less than six months. All installed equipment must meet the mandatory national and public security industry technical standards and be filed with the Ministry of Public Security.
Choosing an all-in-one solution is a reliable way for hotels to avoid legal risks and ensure long-term stable operation.