
Can hotel Wi-Fi still work with "just entering a password to connect"?
With the upcoming enforcement of Ministry of Public Security Order No.176, hotels need to re-examine this question.
In August 2026, the Ministry of Public Security issued the Measures for Public Security Organs' Supervision and Inspection of Cyberspace Security, which will take effect on October 1, 2026. The previous Ministry of Public Security Order No.151 is repealed simultaneously. The new regulation brings public internet access service providers and network operators under supervision. Retention of user registration information and internet access logs, as well as safeguards against cyberattacks and intrusions, are listed as key inspection items.
For hotels, Wi-Fi has become one of the most basic services. However, "internet connectivity" does not equal "compliant network management".
Guests check in and out daily, while employees and visitors have separate network access requirements. If hotels continue to offer Wi-Fi using a universal password or shared accounts, it will often be difficult to quickly identify specific users merely by an IP address once cybersecurity incidents occur. If network logs are scattered across different devices, subsequent investigation and traceability will also become challenging.
Therefore, under Order No.176, what hotels truly need to establish is not just "whether the Wi-Fi has a password", but a real-name internet access system with identifiable users, traceable behaviors and network protection.
The conventional hotel Wi-Fi practice is for front desk staff to provide guests with an SSID and password for immediate internet access after connection.
This method is simple, yet it has obvious flaws. Passwords can be shared among many people, making it hard for hotels to accurately determine "who is using this device" through Wi-Fi access records.
Hotels feature high personnel turnover; the same network may serve different guests every day. Without a real-name authentication mechanism, there is no clear link between network access records and user identities, which complicates traceability in cases of abnormal access or cybersecurity incidents.
Hotels therefore need to upgrade Wi-Fi from "password-based access" to "identity-authenticated access", requiring users to verify their identity upon connecting and generating corresponding authentication records.
Knowing who connects to the network solves only the initial problem.
When cybersecurity incidents arise, hotels also need to confirm when users accessed the network, which IP address they used, and what online activities they performed. As such, user registration information and internet access logs form critical components of hotel network management.
Order No.176 explicitly includes the recording and retention of user registration data and internet access logs as key inspection priorities.
In practice, however, some hotels store logs separately across gateways, authentication appliances and switches. When records need to be retrieved, administrators must check each device one by one.
More importantly, logs must not only be stored, but also kept intact and secure to prevent missing critical records or unauthorized tampering.
Real-name traceability addresses "who uses the network" and "how activities are traced". Still, hotels must resolve inherent network security risks.
Hotel Wi-Fi connects not only to the internet egress, but also internal business systems including office platforms, front desk systems, surveillance and access control. Without proper segmentation between guest networks and internal business networks, risks originating from public Wi-Fi may spread to the hotel’s internal network.
Accordingly, hotel network construction under Order No.176 should not merely add an authentication portal page. It must combine real-name authentication, log retention and cybersecurity protection.
To meet hotel requirements for Wi-Fi real-name management and cybersecurity, AINOPOL leverages Mengxiang Gateway, Portal Real-name Platform, Log Management Platform and all-optical networks to integrate user authentication, log retention and network defense into a complete real-name traceability system.
AINOPOL deploys Mengxiang Gateway paired with the Portal Real-name Platform to build a unified real-name authentication portal for hotel public Wi-Fi.
After connecting to hotel Wi-Fi, guests no longer enter a static shared password. Instead, they land on an authentication page and complete identity verification according to hotel business rules. Once authenticated, the system grants corresponding network access permissions.
This creates a mapping between user identities and network access.
For hotels, the biggest shift is moving from simply "detecting a connected device" to confirming "who is accessing the network".
Meanwhile, hotels can allocate appropriate network permissions for different scenarios such as guests, employees and visitors, ensuring each user gets access matching their needs.
The Portal handles identity authentication while the Mengxiang Gateway manages network access and unified administration. Combined, they enable practical real-name Wi-Fi management for hotels.
Following real-name authentication, AINOPOL uses the Log Management Platform for centralized storage and administration of relevant network logs.
This allows hotels to correlate user authentication data with network access records. When auditing online activities within a specific time frame, administrators can query and trace by user, IP address, timestamp and other parameters, without manually searching through dozens of network devices.
Log management also needs to guarantee data security.
AINOPOL safeguards log data via centralized log management and anti-tampering mechanisms to reduce risks of unauthorized modification or deletion. Network logs are preserved and available as evidence for cybersecurity administration and incident traceability when needed.
Thus hotels can form a clear real-name traceability workflow:
User completes real-name authentication → Obtains network access permission → Generates network logs → Logs are centrally stored → Subsequent inquiry and traceability.
This serves as a vital foundation for hotels to comply with log management requirements under Order No.176.
Real-name verification answers "who surfs the internet and who to hold accountable for incidents". Hotel cybersecurity also needs to address "how to block external attacks, isolate internal business systems and detect abnormal behaviors". After enabling Wi-Fi real-name authentication and log retention, hotels must set up security perimeters.
AINOPOL uses the Mengxiang Gateway as a security node at the network egress. Integrated with IPS, WAF and other security capabilities, it inspects and protects traffic entering and leaving the hotel network.
IPS intrusion prevention identifies and blocks anomalous traffic such as scanning, attacks and intrusions, lowering risks of external threats infiltrating the hotel internal network. WAF defends against web application-layer attacks, protecting web services including hotel official websites and management portals from SQL injection, malicious requests and other application-level threats.
Inside the network, different services such as guest Wi-Fi, hotel office systems, surveillance and access control can be isolated to prevent direct communication between public Wi-Fi and internal business networks. When a terminal behaves abnormally, administrators can pinpoint it via port, device and user information, mitigating the risk that "one compromised terminal exposes the entire internal network".
In this way, the hotel network forms a complete security chain covering real-name authentication, log traceability, perimeter defense, business segmentation and terminal location tracking. It verifies "who is online", traces "what actions were taken", and addresses attack prevention and network segmentation.
After Order No.176 takes effect, hotel Wi-Fi management must evolve from basic "internet connectivity" to "identifiable users, traceable behaviors and protected networks".
Real-name authentication answers "who is accessing the network"; log retention records "what happened"; security protection governs "how to manage network risks".
Built on Mengxiang Gateway, Portal Real-name Platform, Log Management Platform and all-optical networks, AINOPOL combines user identity authentication, internet log retention and cybersecurity protection. It upgrades hotel Wi-Fi from simple wireless connectivity into a well-defined, manageable and traceable real-name network.
What hotels truly need to prepare is not a new Wi-Fi password, but a network system capable of supporting daily operation and passing security inspections.
Shifting from "enter password for internet access" to "real-name access, log retention and security protection", AINOPOL all-optical networks deliver a complete implementation roadmap for hotels to meet Wi-Fi real-name traceability requirements under Order No.176.
Q: What are the differences between Order No.176 and Order No.151?
A: Three core changes: the supervision scope expands from "Internet security" to "cyberspace security" (network security + data security + information security); inspected entity categories increase from 2 to 8; remote detection methods including vulnerability scanning and penetration testing are added for inspections. Order No.151 is repealed at the same time.
Q: How to implement hotel Wi-Fi real-name authentication to achieve compliance?
A: It must follow the principle of "one account per person with traceable real identities". The AINOPOL solution supports 18 authentication modes including SMS verification, WeChat QR code scanning, room number plus ID documents, and can deeply integrate with PMS systems. The old practice of posting a universal shared password at the front desk is explicitly rejected by Order No.176 and penalty cases across regions.
Q: Why would hotels still get fined even with real-name authentication?
A: Real-name authentication and log retention are two separate legal obligations. One records "who accesses the network", while the other records "what websites were visited and when". Many hotels implement real-name authentication without log retention, or retain logs for less than 180 days, which directly results in penalties during public security inspections.