In the tide of digital transformation, the broadcasting and television industry is facing unprecedented challenges and opportunities. The National Radio and Television Administration held a national special governance meeting on the complex operation of hotel television, aiming to improve user experience, simplify management processes, and promote the healthy development of the industry.
In this context, Smart Guangxun actively responded to the policy requirements of the State Administration of Radio and Television, providing strong support for the television rectification action of a certain radio and television station in Shandong with its professional technology and innovative solutions, promoting the continuous improvement of broadcasting and television service quality, and achieving the long-term development of the broadcasting and television industry.
Analysis of the "pain points" of television services
1. In the era of complex operation with multiple remote controls:
The room is equipped with multiple remote controls, which are used to control devices such as televisions and set-top boxes, causing confusion and inconvenience for guests during use. They often need to spend a lot of time familiarizing themselves with and switching between different remote controls, greatly reducing the user experience. For example, guests may not be able to watch the program properly due to inability to find the corresponding remote control or misoperation.
2. The TV interface is messy and disorganized:
The layout of the TV interface is unreasonable, and the program classification is not clear, resulting in viewing programs that are not intuitive and convenient. Users have to struggle to find the program they want among numerous options, wasting time and energy. It's like searching for a book in a chaotic library, which is both time-consuming and laborious.
Innovation integration, cloud opens up the future
1. Integrated Communication Solution for Broadcasting and Television Accommodation Industry
Based on years of rich experience in the operator market, Smart Guangxun has launched a comprehensive communication solution for the broadcasting and accommodation industry. Improve IPTV live streaming, on-demand, replay, and desktop management; The hotel provides cost-effective integrated routing on the access side, solving VOIP internal telephone calls, wireless coverage, wired network access, TV system and docking, providing project construction services, and remote technical support.
Desktop broadcast control integration: realizes centralized control of devices such as television, telephone, WiFi, etc., simplifying passenger operation processes.
Telephone service integration: Provide IP telephone solutions to achieve seamless integration between guest room telephones and hotel management systems, facilitating operator management and passenger use.
WiFi coverage and management: Provides high-speed and stable WiFi network coverage, and supports advanced management functions such as user authentication and bandwidth allocation to meet the internet needs of passengers.
Security Audit (Security Audit) Function: Integrate a security audit system to monitor and record communication and internet behavior in guest rooms, ensuring the safety and compliance of the accommodation environment.
2. Operation mode server (cloud deployable)
In order to solve the difficulties of operation and maintenance for operators, the inability to accurately collect user information, desktop broadcasting control, signal source push, centralized control, etc., Smart Lite On provides cloud deployable operation mode servers. Through cloud deployment, operators can achieve remote management and monitoring, greatly reducing operational costs and difficulties. Meanwhile, accurate user information statistics can provide valuable data support for operators, helping them better understand user needs and optimize services. Manage thousands of stores through 'One Cloud', and each store can personalize their TV desktop.
3. In response to the requirements of broadcasting and television, launch a dedicated UI for broadcasting and television
Smart Guangxun responds to the requirements of broadcasting and television, and launches a new UI - Tiandishan according to the design documents. The new Tiandishan UI interface design is simple and clear, with clear and intuitive program classification, allowing users to quickly find the content they are interested in. It's like a clear navigation map, allowing users to easily find their targets in the ocean of TV programs.
Quick response to policies assisted by intelligent optical communication
The comprehensive solution of Smart Guangxun not only helped a certain radio and television station in Shandong quickly respond to the call of the State Administration of Radio, Film and Television, but also promoted the in-depth implementation of the television rectification action. Through the introduction of integrated communication technology, a certain radio and television station in Shandong not only improved the quality of television services, but also achieved telephone WiFi、 The comprehensive upgrade of security review and other functions has set a new service benchmark for the accommodation industry.
Smart Guangxun will continue to work closely with partners to explore new models and paths for operational services. With the continuous advancement of technology and the increasing diversity of user needs, we firmly believe that both parties will work together to create a more brilliant tomorrow for the industry.